Throughout Kent, we offer a private mobile dental service to individuals in their own homes, residents of care homes or retirement villages and patients in hospital or in a hospice. We can also provide visiting dentistry to schools, colleges, universities or companies. Through Advance Healthcare Logistics Ltd we offer a country-wide on-site dental service for patients in secure hospital settings. Our equipment is completely portable and our staff is experienced at working "in the field" - if you need an on-site dental service, we will do our very best to provide it.
Our modern, portable dental equipment, including digital x-ray, enables us to offer the majority of dental treatments available in a conventional surgery. These include: clinical examination, hygiene treatments (scaling & polishing), fillings and extractions (subject to medical history and where safe to deliver in the home environment) and a full denture fabrication and repair service.
Booking an Appointment
You can book an appointment with us by telephoning 01304 842995 or by emailing us on firstname.lastname@example.org. Our telephone lines are open from 09.00-17.00 Monday - Friday and you can leave a message outside those hours. We will need you to complete a Consent Form and once this has been signed and returned we will contact you to arrange a suitable date and time.
Why do we need a Consent Form?
We ask for a signed Patient Consent Form because unlike a conventional dental practice where the patient travels to the surgery, you are inviting us into your home or into your, or your relative's home or residential care home and we need to record your consent to our being there and to being examined by the dentist. Additionally, many of our patients are elderly, in poor health or suffering from a degree of dementia - they may be unable to give consent themselves and if that is the case we need to ensure that the person responsible for giving consent on their behalf has been consulted about and agrees to the patient being seen.
The Consent Form also asks you to consent to us contacting your GP (and if relevant the Care Home) for Medical History/Medications because in order to treat patients safely in a home setting we may need more detailed medical information to hand.
I am booking on behalf of a relative - do I need to be present at the appointment?
Some family members prefer to be present, others are unable to be. In a care home setting, we will always try to liaise with the care staff and advise on oral healthcare and follow-up care after a procedure. If the patient is in his or her own home and you are unable to attend the appointment it may be reassuring for them to have a regular carer or other familiar face present when the dentist and dental nurse visit.
All new patients are offered a full consultation including x-ray and photographs as appropriate, oral cancer screening, periodontal health assessment, preventive advice, hygiene advice, topical fluoride application if required and emergency pain relief if required. From 1st May 2022, the new patient consultation costs £100, plus £80 call out charge.
What happens next?
After the consultation, the dentist will prepare a treatment plan setting out recommendations for further treatment. Sometimes it is possible to carry out further treatment at the initial appointment, provided that appropriate consent is given and sufficient medical history available. Alternatively, patients will be offered a follow-up appointment.There is never any obligation to proceed with further treatment, it is entirely the patient's choice.
Spreading the Cost of Care
Although we believe that we offer excellent value for money by bringing the dental service to you and eliminating the costs of travel, extra staffing and disruption for the patient, we appreciate that private dental care is not cheap. If you have had a new patient consultation with us and are looking for continuing care - i.e., regular dental check-ups and hygiene treatments, our Denplan Essentials Preventive Care Plan is well worth considering. For £33 per month (around £8 per week) you or your relative in residential care can benefit from six monthly check-ups and scale and polish treatments, a filling or extraction if needed and carried out at the same appointment, plus 20% discount on all our other treatments, and Denplan Supplementary Insurance. There is a parallel plan for full denture wearers.
Care homes can choose to sign up to regular dental clinics, held at the home, enabling all residents to be seen throughout the course of a year and offered a wide range of treatment, ensuring that residents' oral health needs are being met on a continuing basis. Clinics can also be booked as stand-alone Dentist for the Day or half day visits.
Planning for Care
If you or your relative are planning to enter residential care you may want to ask the care home what arrangements it has in place for access to dental care. Some care homes will provide transport and staffing to take residents out to a dental appointment but there is usually a charge for this. Other homes rely on relatives visiting to accompany residents to an appointment. Consider joining our Denplan Essentials Preventive Care Plan, which brings the dental care to you or your relative and we will automatically contact you to arrange regular check-ups or tell the home about our regular dental clinics.